A recent study conducted by IDC Framingham, Massachusetts, reveals that US-based organizations are outsourcing a variety of business and IT services to ODCs. Based on interviews with 30 US enterprises, the IDC findings show that efforts are being made to ensure that key best practices be integrated into the process of procuring these services. Non-core, service-oriented IT work processes are increasingly being outsourced to offshore development centers (ODCs) that offer value-added services. The study also reveals that enterprises are looking to increase their offshore spending for these types of services by approximately 25 per cent over the next 12 to 24 months.

S R International has been a pioneer in providing offshore development solutions. The company has been evolving offshore development services through a unique blend of state-of-the-art infrastructure, innovative offshore methodologies, and well-defined processes and, of course, thorough expertise. We have offered offshore software development services to clients across industries and, as a result, are equipped with the expertise to undertake projects across diverse industrial domains.

Advantages

The advantages of offshore development that SR offers are:

• Skilled resources - that are either not available to customers or are currently engaged in existing critical deployments
• Reduced time to market - our clients benefit by having the extended offshore team work on regular development/maintenance operations, leaving them free to focus on core competencies and future requirements
• 24x7 support - resulting in smooth and seamless flow of operations for clients
• Significant cost savings - due to reduced cost of operations in the offshore setup

Offshore Development Center (ODC) Methodology

The ODCs use a methodology based on SR's time-tested offshore outsourcing model and ensures end-to-end services to its clients from a business, engineering and qualitative perspective. This model includes three key elements:

• Systems and processes: The benchmarked processes have been streamlined to enable optimal value-addition for specific client needs
• People and skills - our personnel are skilled in competencies such as technical, domain, management and soft skills
• Infrastructure - our facilities are comprehensive, built for security, globally connected and ensure business continuity

The offshore outsourcing engagement progresses through the following key phases:

• Planning
• Knowledge transfer
• Transition
• Steady state
• Optimizing

Offshore Development Center (ODC) Offerings

S R International provides project-specific offshore services that encompass all the phases inherent in a software lifecycle - application development, application deployment/implementation, application support and application production support. We have developed expertise in handling diverse projects such as re-engineering, customized development, application support, and production support/enhancement and software integration.

The projects are enabled by our in-house developed proven processes that are certified and are managed by personnel skilled in the technical, managerial and domain requirements of the project. Key support groups from specialized domains such as software quality assurance, quality audit, and industry and technology expertise and infrastructure facilitate the project execution.

Located in Mumbai and Delhi , our state-of-the-art development centers, which include dedicated ODCs, are ably equipped to meet the needs of multiple offshore projects. These centers are well connected to client sites and enable effective global delivery using dedicated high-speed communication lines. And inter-connectivity between the centers enables multi-site delivery capability.

The services covered in offshore outsourcing can be any one or combinations of the following:

• Application development - full, part, or collaborative
• Application maintenance
• Testing
• Documentation
• Reengineering / migration / wrapper development
• Implementation assistance
• Production support: batch cycle monitoring, on-call support, and 24x7 support